Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
28055
Job Views
87

Job Description



Job Profile



  • We are looking for Key Account Managers for our Abuja and Lagos Regions. The ideal candidates will work to acquire and retain more post-paid customers and generate revenue for the business and must have minimum of 3 years experience in managing public sector accounts or enterprise business.

  • Key Responsibilities

  • Responsible for the implementation, acquisition & retention strategy for prospective and existing accounts in sector of assignment:

  • Responsible for the implementation, acquisition & retention strategy for prospective and existing accounts in the zone

  • Visit a minimum of 5 Corporate Organizations per day, 25 visits per week, 100 visits per month, therefore for 6 months = 600 visits

  • Create opportunities to run presentations of our corporate products to sector of assignment

  • Responsible for evolving account development plan and relationship management process for accounts in sector of assignment guided by the signed service level agreement:

  • Drive the sale and activation of the above products across the sector.

  • Grow the usage of corporate products in the sector allocated to you

  • Create exceptional opportunities to sell special products like E1’s, Blackberry’s and data cards in the sector

  • Responsible for analysis of competitor’s activities as well as relevant market development and proposing pre-emptive counter measures:

  • Monitor the activities of competition and develop or recommend counter measures to win competition

  • Responsible for the day-to-day management of all Airtel relationships in the sector:

  • Develop good relationship management processes with both existing accounts and prospective customers.

  • Encourage and develop opportunities to have Airtel presence in all CORPORATES, POST-PAID RETAIL & SME COMPANIES within sector.

  • Responsible for the weekly and monthly reports on post-paid subscribers' activities, bill delivery and collection in the sector of assignment:

  • Report timely, of all initiatives, potential prospects, queries, challenges, call plan and new sales made in your sector every Friday 4.30pm

  • Maintain and manage database of all corporate customers in your sector

  • Establish and maintain excellent relationship management with existing Post-paid subscribers within the sector:

  • Encourage and develop opportunities to have Airtel presence in all corporates, post-paid retail & SME companies in your sector.

  • Encourage all existing customer to pay their bills timely to avoid barring, increase debt portfolio and churn within sector.

  • Create symbiotic relationships in events sponsorship with corporate accounts all in a view to drive sale of our corporate products and revenue growth.


Educational Qualification, Experience & Competencies



  • A University Degree in Business Administration, Marketing or any related course.

  • 3 - 5 years, preferably in FMCG, Consumables and Telecoms.

  • Experience in managing Public Sector Accounts.


Other Requirements



  • Achieving Results, & Delighting the Customer.

  • Team Player; Independent, Confident, and Objective.

  • Attention to detail/ excellent oral and written communication skills.

  • Good presentation skills.

  • Ready to achieve beyond set target.

  • Committed to common goals and values of the organization.


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