• Application Deadline: Thu, 5 Jan 2023 00:00:00 GMT
• Position: Customers Relationship Officer


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience


• Location Lagos


• Job Field Customer Care 
  

Description

• We're looking for a real team player who understands the Edtech space and how to ensure clients are satisfied. If that is you, then you can apply as a Customers Relationship Officer.

Overview

• The ideal candidate will provide top-level customer relationship service for the company.


• He/she should be well-organized and has good Telesales and cold-calling skills.


• The individual must be a complete team player who's got some basic knowledge of how the tech space work


• Lastly, this individual should be able to sell the company's vision to clients easily.

Responsibilities / Job description

• Respond to and attends to customers' complaints.


• Aid clients when they lose their way using the platform.


• Making calls to potential clients.


• Calls and follow-ups to new users of the platform.


• Set up demo meetings for the sales department.

Qualifications

• OND, HND, B.Sc Degrees or equivalent experience


• Proficient in Microsoft Office suite, Canva etc.


• Proven experience working in a similar role


• Experience in managing multiple priorities.


• Well-organized, detail-oriented, ability to multi-task with excellent follow-up skills


• Strong written and verbal communication skills.


• Good knowledge in the tech space.