Job Description
The Opportunity
- IHS Towers is expanding our global footprint and we are seeking an individual to join our team as Specialist, Facilities Management in Nigeria.
- The individual will support the effective and efficient delivery of facility management services through timely processing of requests and transactions.
Key Responsibilities
- Process all procurement transactions related to facility management, from initiation to completion.
- Provide inputs to the preparation of the facilities management and maintenance budget (Opex and Capex).
- Follow up with the Treasury unit to ensure that all payments due to vendors are provided.
- Supervise the team of auxiliary staff working out of company-owned and/ or - leased residential locations.
- Ensure monthly salaries of outsourced facility management staff are processed, approved and paid on time.
- Organize annual seminars/ training for auxiliary staff.
- Track and monitor costs to ensure compliance with the unit’s budget.
- Log and analyse all facility management and maintenance requests. Where applicable, acknowledge the requests and provide feedback/ updates to internal users/ customers.
- Assist in documenting the company’s short- and long-term infrastructure/ facility requirements.
- Assist in the acquisition and/ or leasing of facilities to meet the company’s identified residential and/ or office needs.
- Reconcile the service charge reports obtained from all residential facilities.
- Assist with the administration of regional facilities maintenance contracts/ lease agreements.
- Assist in ensuring that facility management activities are in line with defined health, safety and environment (HSE) standards and legislation.
- Collate data from Regional Facility Management Analysts as inputs to periodic reports.
- Administer periodic customer satisfaction surveys to identify service improvement areas across regions with regards to the office environment, utilities, etc.
- Escalate critical pending issues for the attention of the Manager, Facilities Management.
- Collate utility bills for processing of payment.
- Perform other tasks and duties as assigned by the Manager, Facilities Management.
Key Qualifications & Experience
- Bachelor’s Degree in any relevant discipline.
- +5 - 7 years’ relevant experience.
Behavioural Competencies:
- Collaboration & Teamwork.
Functional Competencies:
- Human & Environmental Factors
- General Administration
- Reporting.