Job Description
The ideal candidate is responsible to manage all aspects of day to day store operations to ensure that customers and business expectations are met and/or exceeded within the business strategy. You are also responsible for creating brand visibility and managing same by creating a lasting impression on the Customer.
Reports to: National Business Manager
Responsibilities
- Ensure outlet is opened for business operations as scheduled on a daily basis.
- Maintain outlet ambience in line with best practices for cleanliness, arrangement, music and other requirements.
- Induction and training of new associates on policies, procedures, products and services.
- Train and develop team member capabilities for effective service delivery in line with customer, company and brand expectations.
- Effectively manage own team to ensure store/outlet sales targets are met
Qualifications
- BSc/HND in any related course.
- Minimum 5 years post NYSC work experience with at least 2 in a supervisory or managerial position
- Training on Customer Service, Financial management will be an advantage.
- Retail training will be an advantage.