• Application Deadline:
• Position: Administrative Assistant (Gbagada)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• City Gbagada


• Job Field Administration / Secretarial 
  

• The administrative assistant will serve as a friendly face for a clinic that strives to treat every patient as a VIP. The successful candidate will be friendly, engaging, and helpful with strong communication skills.


• Schedule clients and patients for appointments, health education sessions and on-site events while demonstrating politeness, courtesy, and professionalism.


• Triage patients in need of medical assistance and alert medical staff


• Organize transportation as needed by the medical and non-medical team.


• Use computer systems to accurately, document, locate, modify, and retrieve data which includes patient data, claims, invoices and stock keeping etc


• Receive and respond to routine and urgent requests for assistance from and for patients, families, staff, and others via tickets, phone, SMS, social media, and emails 


• Maintain key organizational documents in soft and hard copies immaculately in adherence with filing systems  


• Demonstrate effective telephone and email communication techniques/etiquette


• Document and invoice customers as applicable and follow up on payments and manage petty cash records transparently


• Securely and confidentially collect, retrieve and share patient records and enter data for medical or administrative reporting

Requirements

• Minimum of BSc/HND in a related field


• Similar experience in a role related to front desk work, customer service and administrative skills particularly in a healthcare field is a plus


• Computer skills and ability to navigate Microsoft Office tools including Word, Excel and Outlook


• Excellent problem solving, conflict resolution, and customer service skills 


• Excellent verbal and written communication skills


• Highly organized, detail-oriented, self-directed, and goal-driven


• Experience with bookkeeping and basic accounting processes is a plus.


• Comfortable working 8am-8pm shift and on weekends

Benefits

• Work alongside & learn from best-in-class talent


• Join a market leader within the Insurance space


• Attractive Salary & benefits


• Unlimited leave days


• Free office lunch


• Fantastic work culture


• Work and learn from some of the best in the industry


• Great work-life balance