Customer Service Personnel Kano at Uni-Medical Healthcare Ltd Nigeria

Job Overview

Location
Lagos, Kano
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
28242
Job Views
88

Job Description



Essential Duties



  • Maintain and Increase sales database

  • Managing accounts of existing customers while sourcing for new clients

  • Answer phone calls from customers and deal with problems as they arise

  • Follow up with customers to make sure that they are satisfied with a product

  • Confirm customers payment

  • Provide necessary data or reports to the sales team.

  • Acknowledge customers by responding to emails, text and phone calls.

  • Update information on client database

  • Process and deal with customer complaints and resolve issues.

  • Selling products and taking orders

  • Taking payment of walk-in customers either by cheque or transfers

  • Responsible for sales processing


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