• Application Deadline: Sat, 10 Dec 2022 00:00:00 GMT
• Position: Customer Service Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Abuja


• Job Field Administration / Secretarial  , Customer Care 
  

Job Summary

• Our client is looking for a smart and knowledgeable customer service representative. The ideal candidate will provide exceptional customer support experience as candidate is customers’ first point of contact.

Job Responsibilities

• Ensure proper necessary procedures are being followed.


• Monitoring deliveries.


• Provide shipment quotes for customers and set up shipments as required by customers.


• Attend to all customers complains / issues and proffer solution.


• Answer all questions about the company services.


• Processing orders and transactions.


• Collecting and analyzing all customer feedback.


• Build a working relationship between the company and the customers.

Job Requirements

• A Bachelor’s Degree or HND is required in Business Administration or related field.


• 3 - 5 years working Experience in this field.


• Ability to work flexible schedule.


• Proficient in the use of MS Suite.


• Good attention to details.


• Good with numbers and figures.


• Ability to prioritize tasks to meet specific deadlines.


• Good interpersonal and communication skills.