• Application Deadline:
• Position: Head of Operations


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Abuja


• Job Field Administration / Secretarial 
  

Job Description

Anchorage Microfinance Bank Limited is recruiting for motivated and hands-on Head, Banking Operations(HBO) who thrives in a dynamic environment to be part of the re-engineering team for Anchorage Microfinance Bank FCT Abuja, Nigeria.

The Head Banking Operations reports directly to the Managing Director and he/she is responsible for supporting the Business/front-end function by providing oversight for general back-office banking operations for the institution. Also, the Head of Banking Operations will be responsible for establishing the core Banking Services function, procedures, and controls to deliver Anchorage MFB financial services in a way that is risk-reducing, effective, efficient & scalable, customer-

service oriented.

Key Responsibilities:

• Introduce and implement effective systems, policies, structures and resources to support the growth of the institution and ensure adherence to the same;


• Serve as the Operations Lead for Anchorage MFB core banking system implementation, aligning system configuration with operational processes and policies


• Develop and manage a team of well-trained, focused and motivated Banking Services staff;


• Manage centralized loan processing and account opening functions to ensure efficiency, quality and control over loan creation and completeness of Know Your Customer (KYC) / Anti-Money Laundering (AML)


• activities;


• Define and implement new policies and procedures for Banking Services in support of product


• development / refinement or upon introduction of new technologies and delivery channels;


• Analyze operational risks, procedures, work flow and controls on an ongoing basis for continual


• improvement of operational systems;


• Safeguard customer data and protect against fraud through management of authorization levels and access rights;


• Develop and maintain sufficient business continuity plans to ensure service delivery in the event of minor to major incidences & escalation of service exceptions as needed.

Qualifications:

• First Degree or HND in Banking, Business Administration, Accounting, Finance, Economics or other relevant field.


• CIBN Microfinance Professional Certification


• At least 5 years in banking/finance/microfinance, with at least four years in back office or operational roles.


• Proficient in MS-Office Suite (especially Excel); experienced with Core Banking Systems and good


• understanding of Information System issues and the role of IS in banking operations;


• Project management qualifications(e.g. PMP) are an advantage


• Knowledge of process analysis and mapping is an advantage.