• Application Deadline:
• Position: Quality and Nutrition Manager


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 10 - 15 years


• Location Kaduna


• Job Field Manufacturing 
  

Job Description

At Olam, we are looking for a highly diligent individual who specializes in quality to understand customer expectation and translate them into company quality norms. The individual will play a key role in outlining quality standards and developing quality control processes. The incumbent will ensure compliance to quality norms, policies, and procedures of the company. The objective is to cultivate a culture of consistent quality with zero defect in collaboration with all stakeholders by continually developing, planning and implementing quality systems & processes and training of plant personnel. 

Key Deliverables

Strategic Effectiveness

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  Develop, plan and implement quality systems to meet food safety standards in line with GFSI guidelines.

  
  


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  Build control systems to comply with food safety requirements including PRPs. Design and deploy audit processes (factory, market, warehouse, etc.).

  
  


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  Conducting root cause analysis for deviations. Develop and implement a corrective action plan where needed. Regularly review compliance status for all quality-related observations and lead the process of sharing views with all stakeholders for implementation/closure of the open audit points.

  
  


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  Continuously improve quality awareness and standards including sensory evaluation of raw materials, intermediates, and finished goods.

  
  


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  Closely interact with other functions including R&D, manufacturing, and sourcing to effectively collaborate and seek their inputs on improvement/development of quality systems and processes.

  
  


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  Setup, maintain and operate laboratory to meet all requirements of testing of incoming, in-process and finished goods consistently.

  
  


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  Coordination with external laboratories and external calibration agencies for all other testing requirements.

  
  


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  Support improvement programs on vendor quality. 

  
  

Operational Effectiveness

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  Develop and train the team to improve the effectiveness of the implementation of best practices in all areas of work.

  
  


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  Identify learning needs of team members and personnel critical to food safety to enhance skills.

  
  


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  Develop and maintain a motivated team.

  
  


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  Plan and conduct training for all plant personnel on food safety and personal hygiene.

  
  


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  Classify and process consumer feedback through interaction with customers and stakeholders.

  
  


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  Advice immediate/short/long term action plan through the internal web-based systems to address customer issues promptly and maintain excellent customer satisfaction ratings.

  
  


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  Assist in the investigation of quality-related matters, including coordination with other stakeholders and vendors.

  
  


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  Review and report compliance status for identified risks.

  
  


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  Report and track all business risk related to quality non-conformances and escalations.

  
  


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  Report to all concerned stakeholders on business risk in this area.

  
  


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  Liaison with statutory, regulatory and government agencies.

  
  


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  Assist in commissioning and start-up of new projects and conduct IQ, OQ, PQ for new equipment installations.

  
  


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  Validate quality aspects during scale-up trials including travel test and share trial reports to all stakeholders to ensure that all new products are developed and scaled up to meet quality norms.

  
  


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  Develop new ways of working that would be cost-effective and be within the budget and quality requirements.

  
  


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  Develop appropriate tracking mechanism to report progress on a daily/weekly/fortnightly /monthly/quarterly and annualized basis on outcomes of the implementation of quality plans.

  
  

Organizational Effectiveness

Requirements

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  Thorough knowledge of food safety systems, GMP, GLP, auditing, compliance, training, food testing (including sensory), basic regulatory knowledge.

  
  


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  Excellent communication skills, strong analytical and problem-solving skills, assertiveness, negotiating capability.

  
  


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  A masters degree in Food Technology or an M. Sc. In Food Science.

  
  


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  10-15 years of experience in the food industry.