Job Description
Job Summary
- We are in need of a Learning & Development / Training Officer who will develop and maintain a professional, dedicated training solution – to provide total coverage of all.
- A Learning & Development /Training Officer who will provide high quality professional training courses and materials and oversee appropriate training in a bid to continually ensure excellent quality training to internal and external staffers & operatives in order to meet organisational goals and client’s satisfaction.
Job Functions / Responsibilities
- Ensure delivery of exceptional training management.
- To develop and maintain training material in line with international best practises and global changes.
- To maintain effective communication with clients to establish training needs and ensure that training materials are appropriate to client’s requirements.
- To design training materials that reflect company developments and global standards.
- To evaluate the effectiveness of training and modify materials as appropriate.
- To develop and maintain training material to the highest standards for internal and
external courses.
- Ensure organisation’s training activities run smoothly and efficiently.
- Guarantee professionally executed training works/tasks which emphasise industry standards and best practices in training.
- Maintain and manage training supplies that are required for optimum performance.
- Training of recruited security operatives and certifying them fit for deployment before posting.
- Prepare and deliver training courses in line with ISO guideline.
- Implement standardised training programs that security guards must take to be qualified for their job.
- Instruct classes, assess students’ performance and maintain records of students who have earned qualifications.
- Maintain a training program budget.
- Establish policies and training materials.
- Organise retraining and refresher programs for security and supervisory staff of the company.
- Recommend/recruit trainers if required.
- Lead, teach, onboard and evaluate new trainers.
- Make other trainers’ schedules.
- Oversee trainee attendance and performance.
- Prepare and present reports on training program KIPs.
- Ensure availability of world standard operatives for deployment.
- Administering of updated curriculum for security training’s.
- Ensure professionalism by emphasising industry standards and best practices in training.
- Educate on all aspects of effective security servicing.
Requirements
- Candidates should possess a Bachelor's / Master's Degree
- 3 - 5 years of experience as a Training Specialist or similar role
- Security industry experience needed.
- Over 4 years of experience with designing training programs and workshops
- Ability to lead a full training cycle
- Ability to evaluate the effectiveness of these programs and making adjustments where necessary
- Knowledge of various training and teaching methods
- Good knowledge of talent management
- Excellent decision making and organisational skills
- Excellent time-management and Human Relation skills
- Great interpersonal and communication skills
- Proficiency in MS Office.
- Vast knowledge in security matters.