• Application Deadline:
• Position: Integration Developer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 - 8 years


• Location Not specified


• Job Field ICT / Computer 
  

Job Summary

• Responsible for the development and day-to-day maintenance and enhancements of the application systems in test and production operations, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation.


• Responsibilities also include root cause analysis, management communication, and client relationship management in partnership with Infrastructure Service Support and Operations team members.


• Ensures all production changes are made in accordance with lifecycle methodology, version control, appropriate testing, and risk guidelines.


• Acts as an internal expert in terms of the assigned system and is responsible for knowing what changes have been made to the base system.


• Plays a critical role in delivering high-quality service and support to various levels of internal users.


• Conducts technical and analytical work in developing, designing, and/or analyzing technical solutions for clients. Assesses new software products and solutions.


• Duties include participation in client needs assessments, evaluating hardware and platform availability, and software requirements.

Accountabilities

• Assists in the evaluation, development and implementation of company systems, including custom developed, off-the-shelf, and/or hosted solutions.


• Participates in code and design reviews.


• Develops new system components to include graphic user interfaces, software programs, database interfaces and reports.


• Troubleshoots basic software malfunctions, maintaining existing programs and make appropriate modifications based on changes in business environment, equipment, personnel and/or errors in existing programs.


• Ensures the consistent and reliable use of all code management and library systems assuring available, reproducible and reusable programs.


• Coordinates with company employees and consultants, on-site and in the field.


• Works with IT (ITIL Lifecycle) and project teams to analyze and clarify operational and platform requirements.


• Executes development process for assigned work products within the scope of change/release management for enhancements and projects.


• Ensures system documentation is up to date, including data related to incidents and enhancements.


• Updates system documentation per the change/release process.


• Contributes to definition of standards, best practices and maintenance of applications.


• Determines project scope, timelines and provide quotes on development efforts.


• Leads code and design reviews.


• Develops tools to streamline development efforts.


• Defines and mentor staff in standards, best practices and maintenance of applications.


• Assists in managing flow of change request activities including assignment of programmer and documentation to be updated.


• Works with development team(s) to update project plans and track projects. Assists in managing overall scheduling and timeline across projects.


• Participates in business requirements definition and documentation.


• Coordinates with product vendors for technical support.

Applied Knowledge & Skills:

• Participates in projects and initiatives as a project resource.


• Design appropriate system solutions, translate business requirements into system specifications.


• Setup, configure, or develop business applications to support business requirements.


• Develop and execute system test plans.


• Develop and execute plans for deploying the applications into production.


• Identify and resolve project issues to further the project execution process.


• Troubleshoot issues in the use and functioning of the applications.


• Work with technical developers and database administrators to correct issues in the functioning of the applications.


• May assist in the use of a combination of data modeling, information engineering, mathematical model building, sampling and accounting principles to ensure efficient and comprehensive designs.


• Coordinate with application vendors as needed in the support process.


• Administer applicable security in adherence to the application’s access request and approval procedure(s).


• Provide regular communication on the status of assignments, requests and projects.

Problem Solving & Impact:

• Integrates knowledge and skills from other specialties to address moderate to complex work assignments and problems.


• Supports technology applications by exploring and adapting to changing technologies.


• Independently applies technical judgment to work assignments to achieve desired outcomes.


• Proactively verifies problem resolution. Independently resolves routine and non-routine problems. Performs diagnostics on assigned software and/or hardware.


• Makes suggestions for technical modifications to prevent future problems.


• Supervision Given/Received:


• Oversee and facilitate the work of others (Developers and other analysts) in support of the project execution process.


• Train entry-level Application Analysts.


• Provide guidance and support the users in their efforts to become proficient in the use of the applications.


• Consults with clients and higher- level technicians and analysts to resolve technical problems and ensure client satisfaction.

Requirements

Education:

• Bachelor's Degree or its International Equivalent in Computer Science, Computer Engineering, Information Technology, Management Information Systems or Related Field.

Experience:

• 5 - 8 Years of related work experience.


• Knowledge and experience of databases (Oracle, SQL Server, etc.).


• Knowledge and experience with writing technical requirements, test scripts and knowledge of software programming languages and technologies.


• Ability to communicate technical information clearly and concisely to technical and non- technical users.


• Ability to initiate majority of relevant tasks, specify and plan activities for task accomplishments and notify supervisor of variances.


• Prior experience working in a non-governmental organization (NGO).

Typical Physical Demands:

• Typical office environment.


• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.


• Ability to sit and stand for extended periods of time.


• Ability to lift/move up to 5 lbs.

Technology to be Used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• Less than 10%