• Application Deadline: Sun, 25 Dec 2022 00:00:00 GMT
• Position: Retail Sales Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

     SALES MANAGEMENT

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  Meet established Branch Monthly Sales targets by selling products, giving good after-sales services, and creatively driving sales to the store.

  
  


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   Ensure exact product requests are issued to customers to avoid sales returns. • Confirm payment transfers from accounts before releasing products to customers.

  
  


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   Identify Idle products (i.e. products that had been in stock for over 3 months) in the branch and ensure they are pushed out through offline and Online marketing

  
  


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   Ensure consistent and adequate stocking of branches with top-selling products by meeting the required inventory turnaround time from the request level.

  
  


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   Ensure that you are always knowledgeable about products by attending periodic product training and staying abreast of the updated price regularly.

  
  


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   Send daily scheduled and non-scheduled sales report to your supervisor

  
  

CUSTOMER SERVICE MANAGEMENT

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  Courteously welcome customers into the store to make purchases and respond to their inquiries. 

  
  


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  Identify top buyers or active customers of the branch, and establish and solidify relationships with them to ensure repeat purchases.

  
  


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   Revert with feedback from customers on demands of new products required at the store for Procurement to provide.

  
  


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   Professionally aid customers in making an informed choice of products to purchase using superior product knowledge.

  
  


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   Attend to customer's complaints and escalate to the supervisor for quick resolution

  
  

ADMINISTRATION MANAGEMENT

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  Ensure the retail store is impeccably clean always and products display stands is dust free. 

  
  


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  Ensure the stores are locked properly following the laid down procedures before leaving the store at any point in time.

  
  


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  Report all incidents that may occur within the Store to your supervisor or, the appropriate quarters 

  
  


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  Request for Admin tools from the HQ before the ones in usage runs out 

  
  


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  Communicate timely with the Admin unit at the HQ on matters which require such attention such as PHCN Bills, Generator Maintenance, CCTV usage, Internet Networks usage, etc

  
  

Kindly note that the location is in oniru as proximity is important