Food & Beverage (F & B) Supervisor at Work Better Africa

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
28922
Job Views
101

Job Description



Roles and Responsibilities



  • Maintain knowledge and ensure compliance with departmental policies and standard service procedures.

  • Supervise efficient upkeep of tools through proper usage of equipment and devices.

  • Analyze all guest requirements and prepare plans resolve customer care related issues and satisfy guests.

  • Monitor and ensure optimal cleanliness, sanitation for all growth oriented organizational projects.

  • Manage and administer supply of linen cloths and uniforms to staff members for cleaning rooms and other private suits.

  • Perform regular investigation on design and provide all materials and devices to ensure enhancement of better services.

  • Assist all room service staff members to work properly and provide maximum facilities to guests to outlet.

  • Monitor all phone calls to room service department to ensure timely resolution for same.

  • Facilitate procedures to take orders from visitors in systematic way and ensure compliance to all regulations and standards of department.

  • Monitor bar set-up maintenance programs, check buffet/reception tables and coffee breaks process plus initiate plans to enhance beauty of hotels.

  • Coordinate with various departments and ensure staff set up and supply remain according to departmental standards.

  • Monitor and ensure completion of orders, administer all maintenance projects plus communicate with engineering staff for all repairs.

  • Prepare documents and maintain adherence to departmental standards.

  • Monitor status of assignments and any follow-up in association with manage plus supervisor in waiting list.

  • Overhaul and monitor archives plus check price list of food and drinks inclusive and analyze on food and drinks.

  • Inspect food and beverage product preparation programs and maintain goodwill of company.


Qualifications

Education:



  • Minimum of Bachelor's Degree in a relevant discipline.


Experience:



  • Minimum of two years experience in the similar role.


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