• Application Deadline: Wed, 4 Jan 2023 00:00:00 GMT
• Position: Relationship Officer / Marketer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Kwara


• Job Field Customer Care  , Sales / Marketing / Retail / Business Development 
  

Job Purpose

• Relationship Managers will be responsible for the advertisement, business development and income generation in line with the bank’s financial forecast and Key Performance Indicators.

Duties and Responsibilities

• Achieve growth within the Key performance indicators; liability and risk asset generation, account opening and income generation.


• Evaluate creditworthiness by processing loan applications and documentation within specified limits.


• Develop referral networks and cross-sell products and services to accomplish quotas


• Ensure high levels of customer satisfaction through excellent sales service.


• Keep up to date with product information and accurately describe product features and benefits.


• Build and promote strong, long-lasting customer relationships.


• Identify emerging markets and market shifts while beingfully aware of new products and competition status.


• Develop and execute strategic plans to achieve sales targets and to expand the bank’s customer base.


• Effectively communicate value propositions through proposals and presentations.


• Identify market trends and conduct market research to identify selling possibilities and evaluate customer needs.


• Actively seek out new sales opportunities through cold calling, networking and referrals


• Negotiate/close deals and handle customer complaints or objections.


• Expedite the resolution of customer problems and complaints to maximize satisfaction


• Continuously improve through feedback.

Qualifications

• Candidates should possess a B.Sc / HND in relevant fields


• Evidence of completion/ exemption from NYSC

Experience:

• Previous experience in a marketing capacity is strongly desired with Proven sales experience of consistently meeting or exceeding targets


• Thorough understanding of marketing and negotiating techniques


• Trend identification and product development

Skills:

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels societal levels.


• Proven ability to drive the sales process from plan to close


• Excellent verbal and written communications skills


• Strong business sense and industry expertise


• Excellent mentoring, coaching and people management skills


• Basic understanding of sales principles and customer service practices


• Friendly, helpful, confident and engaging personality


• Excellent communication and interpersonal skills


• Ability to work in a goal oriented environment


• Ability to work in a team.