Product Manager, Enterprise Merchants at Flutterwave

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
28954
Job Views
139

Job Description



Job Summary



  • We are looking for a Product Manager to join our Flutterwave for Business Product team to support with ideation, design, development, testing, analysis, promotion and support of our flagship product.  

  • Our mission is to deliver best-in-class, simplified digital payments experience for our customers across borders within and outside of Africa, and market-leading payment alternatives. 

  • Our merchants use this platform to collect payments from customers, issue cards, pay suppliers, salaries, remittances, among others.

  • You will be responsible for driving the geographic coverage and develop innovative solutions to fulfill growing consumer needs.


Principal Duties and Responsibilities



  • Drive product strategy and vision, and assume overall responsibility for the success of your product

  • Determine customers' needs by carrying out market research and developing an understanding of competitive products in our key markets

  • Own product roadmap and manage timelines for new implementations

  • Create enthusiasm for the product vision internally and with key stakeholders

  • Demonstrate new ideas and features to stakeholders for growth

  • Own and oversee product development with cross-team coordination between product, engineering, QA, expansion and external partners, wherever necessary

  • Analyse data related to recent product launches to draw insights and improve

  • Support the development and communication of product materials

  • Collect, analyse and respond to user feedback about product

  • Support planning and implementation of product marketing campaigns

  • Facilitate regular meetings with all stakeholders, including support, risk, compliance, marketing, finance and senior management to discuss new initiatives

  • Preparation of product reports/ release notes for stakeholder consumption


Competency and Skill Requirement



  • Proven work experience, with 3+ years in product management

  • Customer-driven mind-set with the ability to use consumer research and insight to advocate for product decisions and roadmap building

  • Experience with API-driven products and service offerings

  • In-depth understanding of industry, customers, product management cycle and competitor environment

  • Advocacy of customer experience in building products with lasting impact

  • Excellent data analytics and quantitative skills to analyze data to inform product decisions and financial forecasts

  • Excellent negotiation and communication skills

  • Excellent presentation and facilitation skills


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