Job Description
Roles and responsibilities
MISSION
Description and Expected Outcome/Performance Indicators
- To support the provision of IT maintenance and support to site and vessels:
- To support the compliance with Corporate IT standards: applying Corporate guidelines and Affiliate procedures
- To support external service providers in order to accomplish all IT activities.
- To support local IT security and Ensure Data security for all sites
- To support the installation of telecommunication links between the Corporate network and the site/vessels: satellite links, leased lines, Virtual Private Network (VPN), etc.
- Support the Increase of productivity by providing competent sufficient staff for IT issues resolution
- Support the Optimization of Telecommunication cost for all BINL sites.
- Facilitate the deployment of Corporate application and local applications.
- Support and Ensure proper and on time maintenance on RadNav and DP system on Bourbon vessels
- Monitoring daily operations, including server hardware, software, and operating systems.
- Coordinating technology installations, upgrades, and maintenance.
- Selecting and purchasing new and replacement hardware and software, when necessary.
- Testing, troubleshooting, and modifying information systems so that they operate effectively.
- Generating performance reports for operating systems.
- Assuring all IT activities are performed within the parameters of applicable laws, codes, and regulations.
- Evaluating technology risks in order to develop a network disaster recovery plan and backup procedures.
- Remaining up to date with advances in technology and industry best practices
Qualifications, Skills and Experiences
- A Bachelor’s degree in IT, computer science, or a related field.
- Strong teamwork and communication skills
- Strong troubleshooting and problem-solving skills
- Knowledge of industry-standard computer hardware and software systems
- Experience with network administration (Cisco certification a plus)
- Experience managing on-premises servers, storage area networks (SAN), and network-attached storage (NAS) devices
- Familiarity with our software platforms including Microsoft 365 (e.g., Power BI), Salesforce, and Azure Cloud
- Proficient in computer hardware, cabling installation and support, wireless technology applications and interface, and IT security.
- Proficient in Microsoft Windows software, including server, office, and exchange.
- Management and leadership skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Highly organized and detail-oriented.
- Excellent analytical and problem-solving skills.
Work Experience
Position location
Candidate criteria
Minimum level of education required
- 3 - Bachelor's degree (3 years)
- Minimum level of experience required
- 6-10 years