• Application Deadline: Tue, 20 Dec 2022 00:00:00 GMT
• Position: Customer Service Executive


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Lagos


• City Lekki


• Job Field Customer Care 
  

Job Description

• The ideal candidate will be responsible for attending to customers' requests, manage the office and project the company's services.

Responsibilities

Other Responsibilities are:

• Manage customers and their requests by responding to questions and complaints through means such as telephone calls, emails etc.


• Ensure customer retention and increase the customer base


• Keep proper records and updated customer and clients' database.


• Support the sales team in processing customers' goods and payments


• Administrative management of the office

Requirements

• Candidate must be a Graduate in a relevant field with a minimum of 2 years experience.


• Certifications or previous trainings in CRM will be an added advantage.


• Must be courteous, good communication skills and IT savvy.