• Application Deadline: Fri, 6 Jan 2023 00:00:00 GMT
• Position: Customer Care Representative


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Abuja


• Job Field Customer Care 
  

Responsibilities

• Listen to customers’ concerns, issues and questions


• Resolve customers’ concerns and answer customers’ questions to your best ability


• Maintain a positive attitude and calmly respond to customers’ complaints


• Open new customer accounts


• Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise


• Recommend possible products to meet the customers’ needs


• Refer issues and questions to managers if necessary


• Prepare product and customer reports by gathering data collected during customer interactions.

Skills and Qualifications

• Candidates should possess a Bachelor's Degree.


• Personable and attentive


• Strong interpersonal skills


• Strong verbal communicator


• Familiar with the software used to connect with customers and gather their information


• Knowledge of applicable products and markets.