• Application Deadline: Tue, 17 Jan 2023 00:00:00 GMT
• Position: Customer Care Representative


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 0 - 1 years


• Location Lagos


• Job Field Customer Care 
  

Responsibilities

• Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally


• Answer any questions the customer may have about available products and services


• Listen to customer concerns and complaints with the goal of identifying the causes of the problem


• Select appropriate responses to customer issues and work quickly to resolve them


• Anticipate customer needs, following up with previous customers to offer reorders or additional services


• Call center or customer service experience preferred


• Willingness to participate in training before hire and on-the job


• Excellent listening skills and an empathetic voice and manner


• Dedication to customer satisfaction


• Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer


• Familiarity with all of the goods and services offered by the company.

Requirements

• Candidates should possess an OND / HND / Bachelor's Degree with 0 - 1 year relevant work experience