IT Support Engineer at Omnibiz Africa

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
29496
Job Views
155

Job Description




  • Installing and configuring client computer systems.

  • Responding to employee's IT support requests.

  • Meeting with employee's to diagnose software, networking, or hardware issues.

  • Providing technical support on-site or via remote-access systems.

  • Offering solutions that meet the needs of the employees.

  • Repairing hardware malfunctions, software issues, and networking problems.

  • Maintaining good employee relations.

  • Tracking and managing work records.

  • Compiling job reports.


Qualifications



  • Bachelor’s degree in information technology or computer science.

  • at least 3-4 yrs proven work experience as a technical support engineer.

  • Knowledge of web services, API, and IP-based protocols

  • Knowledge of computer hardware and networking systems.

  • Good time management skills.

  • Good interpersonal skills.

  • Ability to troubleshoot complex hardware and software issues.

  • Excellent written and verbal communication skills.

  • Ability to think critically.


Additional Information


You will be part of a:



  • culturally diverse team

  • aesthetically cool work environment

  • generally happy workforce


Salary and Benefits:



  • competitive salary

  • HMO, 13th month salary etc


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