Job Description
Category: Sales
Purpose
- Clickatell is looking for a Campaign Coordinator that will help develop, execute, and monitor marketing campaign programs across a variety of channels but most especially USSD channel.
- His/her work includes researching the market, analyzing trends, creates marketing and advertising plans for a wider and visible reach of an audience.
- He/She will provide advice as to how to best reach the target market; and may also help with the coordination of events such as trade shows or conferences. This role reports to the Commercial Director.
Requirements
We Do The Right Things- Responsibilities of the Role:
- Maintain professional with customers and provide optimal services to same.
- Assist the Commercial Managers and other stakeholders and coordinate with clients to plan and fabricate marketing campaigns.
- Coordinate with clients and prepare schedules for all clients.
- Supervise effective implementation of marketing campaigns, recommend changes and modifications to various campaign data.
- Analyse and report on the performance and efficiency of campaigns and provide recommendation to all campaigns.
- Prepare detailed list-selection criteria and ensure achievement of all objectives
- Perform tests and ensure precision in campaign implementation.
- Maintain all data and update management systems for various campaigns.
- Supervise the response handling and assist in campaign information distribution
- Document all campaign strategies and prepare all promotional activities.
- Deliver marketing data and provide support to all campaign planning and marketing campaigns.
- Supervise everyday Interactive workflow and procedures.
- Perform, troubleshoot on all campaigns to ensure quality of all programs.
- Monitor inventory for all campaigns on an everyday basis and ensure client satisfaction in all activities.
- Design and monitor all metrics in coordination with account management.
- Working closely with Commercial Managers to ensure campaigns are profitable.
Requirements
We Are On A Learning Journey- Requirements of the Role:
- Bachelor’s Degree in Communications, Marketing, or a related field.
Work Experience:
- 3 or more years of marketing experience (digital and traditional) in a corporate, or agency environment.
- Experience using analytics software.
Knowledge and Abilities:
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access), Adobe Creative Suite, and CRM and CMS software.
- Working knowledge of HTML and CSS.
- Excellent written and verbal communication skills.
- Ability to work in a fast-paced, high-pressure environment.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Highly organized and detail oriented.
A Bit About You:
- You are a highflyer with the ability and desire to achieve.
- You have a razor-focus on implementing the plans aligned to your team goals and aim to exceed every expectation.
- You take the brief and produce solutions that are practical, smart and ready to implement. You embrace change that is coming and make recommendations for process improvement.
- You seek opportunities to connect with others to bring plans together and deliver. You are able to be analytical and follow a logical process to make the right decisions.
- You have the eye for detail, accuracy and spotting mistakes.
- You value teamwork and keep an open-mind to ensure you are flexible and adaptable. You have exceptional communication skills and manage your time and priorities like a pro.
Benefits
Why You Should Join- Perks of the Role:
- Medical Aid contribution
- Pension fund contribution
- Quarterly performance incentive bonus
- Risk benefit company contributions
- Reimbursable communications allowance for internet and mobile phone bills
- Half-day off on your birthday
- 5 personal days leave a year, over and above your annual leave
- Remote Working (our offices are currently open for essential use only due to COVID-19)
- Home office set-up with laptop, monitor and other related items.