Partner Support Officer (Intern) at truQ

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
29673
Job Views
112

Job Description



JOB DESCRIPTION




  • Build sustainable communications for managing and supporting the company’s partners.




  • Manage the companies involved in the day-to-day of partner success




  • Oversee the activities of the partners on the platform in relation to the clients they service




  • Where applicable, prepare invoices to clients and ensure the timely payment of driver partners




  • Ensure partners’ understanding of the platform (expectation, payment, customer support, complaints, etc.)




  • Understand the various truQ applications for the daily achievement of trip automation for drivers and business partners




  • Where applicable, train and oversee the activities of Vehicle Sales




  • Representatives(VSRs) are attached to drivers under a particular business.




  • Coordinate reward activities for driver-partners




  • Ensure weekly updates of the business transaction sheet for report preparation.




  • Provide innovative ideas for better management of truQ’s business partners




Requirements and skills




  • Minimum HND educational qualification




  • Minimum of 1-year cognate experience




  • Proven customer service experience.




  • Strong interpersonal relationship management skills




  • Strong communication skills (written and verbal)




  • Should live in Iganmu, Surulere, Mushin, Ibadan 




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