Partner Support Officer - Intern at truQ

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
29746
Job Views
119

Job Description



Job Description



  • Build sustainable communications for managing and supporting the company’s partners.

  • Manage the companies involved in the day-to-day of partner success

  • Oversee the activities of the partners on the platform in relation to the clients they service

  • Where applicable, prepare invoices to clients and ensure the timely payment of driver partners

  • Ensure partners’ understanding of the platform (expectation, payment, customer support, complaints, etc.)

  • Understand the various truQ applications for the daily achievement of trip automation for drivers and business partners

  • Where applicable, train and oversee the activities of Vehicle Sales

  • Representatives(VSRs) are attached to drivers under a particular business.

  • Coordinate reward activities for driver-partners

  • Ensure weekly updates of the business transaction sheet for report preparation.

  • Provide innovative ideas for better management of truQ’s business partners.


Requirements and Skills



  • Minimum of HND educational qualification

  • Minimum of 1 year cognate experience

  • Proven customer service experience.

  • Strong interpersonal relationship management skills

  • Strong communication skills (written and verbal)

  • Should live inIganmu, Surulere, Mushin, Ibadan.


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