• Application Deadline: Tue, 27 Dec 2022 00:00:00 GMT
• Position: Customer Care / Marketmaker


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 1 - 6 years


• Location Lagos


• Job Field Customer Care 
  

Responsibilities

• Checking guests in and out.


• Receiving and managing reservations made online and telephonically.


• Verifying guests' payment methods during check-in.


• Assigning rooms to guests and informing them of any specials offered by the hotel.


• Organizing transport services for guests at their request.


• Providing guests with information about the hotel.


• Keeping abreast of attractions that may be of interest to guests.


• Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.

Requirements

• HND / B.Sc with 1 year post NYSC experience work experience. While for OND, ATS, NCE is 6 years customer care/ front office/ receptionist experience


• Previous hospitality experience would be advantageous.


• Strong written and verbal communication skills.


• Well-presented and professional appearance.


• Competency with Microsoft Office.


• Ability to learn on the job.


• Excellent customer service skills.


• Must have flexible hours


• Preferably female.