• Application Deadline: Tue, 3 Jan 2023 00:00:00 GMT
• Position: Front Office Executive


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 4 years


• Location Lagos


• Job Field Administration / Secretarial 
  

Key Roles and Responsibilities

• Responsibility for the supervision and operational management of Corona’s front desk


• Understand policies and ensure compliance


• Ensure that the front desk office/reception is kept at acceptable level of cleanliness, neatness, and aesthetic attractiveness to always offer pleasurable stay to visitors (internal and external).


• Establish and maintain cordial human relations as necessary to ensure acceptable information exchanges.


• Maintain customer/clientele data base in line with established procedures


• Manage Corona’s switch board always ensuring regular maintenance and adequate funding in line with established processes


• Contribute to maintaining good teaming and collaborative environment


• Monitor the Trust Council’s Customer Relationship Management (CRM) Software


• Attend to all enquiries via all admission mobile lines


• Coordinate the entire admission process into the school as directed by the Head of School


• Coordinate sales, processing and reviewing of application forms to ensure proper completion of forms for evaluation by school management.


• Organize school tours for prospective parents.


• Perform other related duties as may be assigned to carry out from time to time by the Head of School


• Any other duty as assigned by the Head of School.

Minimum Requirements

• A good university Degree in a related discipline or Secretarial Studies.


• Professional qualification in Customer Relationship is an added advantage.


• A minimum of 2 years of proven experience in a similar role.


• Good understanding of office administration and basic bookkeeping practices.


• Superb written and verbal communication skills.


• Excellent organizational and multi-tasking abilities.


• Strong knowledge of MS Office programs.

Required Skills:

• A friendly personality


• Excellent Interpersonal skills - enjoys meeting people, customer oriented


• Good oral and written communication skills – articulate, clear and accurate spoken English


• Well poised, smart, and good professional appearance


• Cheerful disposition - patient, not easily irritated, good voice


• An eye for thoroughness and attention to detail


• Able to display initiative and good understanding of policies


• Pleasant but firm - able to contain challenges while escalating promptly to supervisor


• Disposition for continuous learning, improvement, and trainability


• Teamwork and Collaboration skills.