Job Description
As People Operations - Employee Relations, you are required to ensure that employee records (electronic and files) are accurate and updated, manage employee exit and employee wellbeing.
What You Will Be Doing
- Creating and communicating policies relating to People Operations
- Maintain an adequate and functional HRIS database for all employee information
- Ensure staff records are regularly updated on HRIS and in staff files where applicable
- Perform periodic staff file audits and overall Management of records/filing system
- Ensure exits, suspension, new hires, redeployment and all other data changes with financial implications are adequately captured on HRIS to avoid loss of funds and payroll report is accurate
- Provide oversight of the separation process for exiting staff including updating their employment status on HRIS and key stakeholders are notified
- Track and collaborate with Performance Management to ensure prompt initiation and conclusion of confirmation processes for staff as at when due
- Ensure efficient coordination of vendors for employee details verification as well as follow-up to ensure response from personal and previous employer references for new hires
- Handle enquiries and complaints that relate to confirmation and staff records
- Responsible for managing all employee conflict, grievance and disciplinary issues
- Preparation of reference letters for ex-employees
- Manage and process all leave applications
- Wellbeing: Work with the Head of People Operations to design and implement a bi-annual wellbeing calendar that focuses on all aspects of employee life
- Help Desk: Initiate and manage a process to effectively respond to employee queries
- Other related functions as required
Requirements:
- Have effective time & Self-Management skills
- Global and Cultural Awareness
- Interpersonal relations
- Experience in a start-up will be an added advantage
- Administrative Skills
- Ability to use HRIS (Seamless HR)
- First Degree in any discipline
- At least 5 years of experience in HR or related Function
Our benefits include but are not limited to:
- Health Insurance
- Hybrid work schedule
- Paid time off (maternity/paternity leave, annual leave)
- 13th Month Pay
- Training and development opportunities
- Professional membership subscription
- Opportunity to work on meaningful projects within the tech ecosystem