Restaurant Manager at Pinnah Foods

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
30128
Job Views
83

Job Description



Job Description



  • Ensure that the company’s mission and values are understood, embraced and complied with by all staff.

  • Achieve company objectives in sales targets, food costs, service, quality, appearance of restaurant and sanitation and cleanliness, through continuous training of employees and creating a positive, productive working environment.

  • Ensure that all customers feel welcome and are given responsive, professional and courteous service at all times.

  • Responsible for the induction, training, development and coaching of all team members in accordance with the laid down standards and training schedule.

  • Responsible for overall business performance of the restaurant through efficient operations, effective cost controls, scheduling team members, inventory and profit management

  • Ensure staff compliance with the company policies, standards and procedures.

  • Responsible for ensuring that all equipment, appliances and fittings are kept clean and in excellent working condition.

  • Responsible for the reporting any fault or breakdown in equipment, appliances & fittings to the facilities officerand follow-up to ensureprompt repair.

  • Responsible for planning and organising local store marketing activities.

  • Arranging and organizing the rota, responsibilities for all staff by anticipated business activity and planning adequate cover for absence to ensure the smooth running of business operations.

  • Adequate planning and co-ordination of team members to ensure and that all orders are completed in a timely manner to meet our “customer waiting time standards”.

  • Ensure that ALL inventory received and final product meet the required QUALITY standards.

  • Ensure that all food and products are consistently served according to the restaurant’s portioning and serving standards.

  • Responsible for minimizing wastage by ensuring the efficient use of resources.

  • Responsible for ensuring that all required records (sales, inventory, food cost, stock, wastage etc) are properly updated on a daily basis or as and when required.

  • Providing daily and weekly sales, food cost and other management reports to Management.

  • Responsible for handling and resolving customer complaints.


Qualifications & Requirements



  • Possess at the minimum HND certificate or equivalent (university degree preferred)

  • At least 2 years managerial experience in a restaurant is required.

  • Strong written and oral communication skills.

  • Proven leadership skills.

  • Proficient in MS Office (particularly MS Excel).

  • Strong planning and organisational skills.

  • Energy and stamina.


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