Branch Manager at Crossover Microfinance Bank

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
30159
Job Views
119

Job Description



Job Description



  • Create and enforce plans that will help meet the needs of customers

  • Build long-term relationships with clients and customers

  • Work quickly to address and resolve customer issues

  • Notify the sales team of new sales and cross-selling opportunities

  • Become familiar with the competition to stay ahead of them

  • Encourage high-sales and good customer service practices

  • Create strategies and work with clients to boost their brand

  • Help promote and maintain a positive company image

  • Ensuring your existing clients are satisfied through after-sales care, as well as gaining and using feedback

  • Identifying and approaching potential new companies or individuals to engage as clients

  • Researching industry trends and providing advice to colleagues about client strategy or new sales opportunities

  • Giving presentations to clients about products or services

  • Acting as a point of contact for complaints and escalating issues as appropriate

  • Ensuring that the terms of a contract are adhered to by both your employer and clients

  • Understanding and helping to meet the targets and aims of the client.


Requirements



  • Interested candidates should possess a Bachelor's Degree in relevant fields with 3 - 5 years work experience.


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