• Application Deadline: Sat, 31 Dec 2022 00:00:00 GMT
• Position: Retail Sales Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 2 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

SALES MANAGEMENT

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  Meet established Branch Monthly Sales targets by selling products, giving well after-sales services, and creatively driving sales to the store.

  
  


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   Ensure exact product requests are issued to customers to avoid sales returns. • Confirm payment transfers from accounts before releasing products to customers.

  
  


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   Identify Idle products (i.e. products that had been in stock for over 3 months) in the branch and ensure they are pushed out through offline and Online marketing

  
  


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   Ensure consistent and adequate stocking of branches with top-selling products by meeting the required inventory turnaround time from the request level.

  
  


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   Ensure that you are always knowledgeable about products by attending periodic product training and staying abreast of the updated price regularly.

  
  


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   Send daily scheduled and non-scheduled sales report to your supervisor

  
  

CUSTOMER SERVICE MANAGEMENT

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  Courteously welcome customers into the store to make purchases and respond to their enquiries. 

  
  


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  Identify top buyers or active customers of the branch, and establish and solidify relationships with them to ensure repeat purchases.

  
  


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   Revert with feedback from customers on demands of new products required at the store for Procurement to provide.

  
  


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   Professionally aid customers in making an informed choice of products to purchase using superior product knowledge.

  
  


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   Attend to customers' complaints and escalate to the supervisor for quick resolution

  
  

ADMINISTRATION MANAGEMENT

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  Ensure the retail store is impeccably clean always and products display stands is dust free. 

  
  


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  Ensure the stores are locked properly following the laid down procedures before leaving the store at any point in time.

  
  


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  Report all incidents that may occur within the Store to your supervisor or, the appropriate quarters 

  
  


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  Request for Admin tools from the HQ before the ones in usage runs out 

  
  


• Communicate timely with the Admin unit at the HQ on matters which require such attention such as PHCN Bills, Generator Maintenance, CCTV usage, Internet Networks usage, etc   

  QUALIFICATION

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  HND/BSC in marketing or any relevant field 

  
  


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  1-2 years of experience in retail sales, sales distribution, or marketing

  
  


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  Excellent communication and interpersonal skills.

  
  


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  Must be self-motivated

  
  


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  Proven ability to drive the sales process from plan to close.

  
  


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  Excellent leadership, coaching, and people management skills.

  
  


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  A good team player with the ability to adapt to a fast-paced environment.

  
  


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  Able to work independently and take initiative.

  
  


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  Ability to maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.