• Application Deadline: Mon, 23 Jan 2023 00:00:00 GMT
• Position: IT Project & Service Delivery Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 4 - 5 years


• Location Lagos


• Job Field Project Management 
  

Job Summary

• Experienced full-time computer science background IT Project Manager who will be responsible for overseeing and delivering all aspects of technology and software-based projects on time, and below their specified budgets.


• The candidates should have experience in software development work with a project-based focus and experience working with IT infrastructure teams.

Responsibilities

• Establishes and monitors adherence to project management and service delivery as well as planning & controls standards


• Oversees the tracking, development, and implementation of innovations in Project Management, Service delivery and Quality Assurance


• Ensures products and services are purchased in the most cost- and time-efficient manner. 


• Coordinates project activities of and external vendors to ensure services delivered consistently meet customers’ expectation.


• Measure progress of work against weekly target, work/project scope and deliverables


• Ensures the delivery of services to customers within the agreed scope of work and timeline.


• Provide accurate documentation of project and services delivered to customers on the departmental online repository.


• Liaises with sub-contractors and 3rd party service providers on the strict guidelines given to them to meet customer expectations


• Develops full-scale project execution plans and related communication documents


• Ensure projects are delivered within scope, cost and time committed to customer.


• Reviews and tracks progress against revenue and targets; analyze sales/revenue reports; recommend and propose changes to existing plans and operating budgets; implementing approved changes ∙


• Works closely with other internal departments and stakeholders through proper communications to ensure client expectations are met.


• Proactively works with the Finance Department to ensure all payments are collected within the agreed timelines as per the credit terms the customer has with the company


• Develops and delivers progress reports, proposals, requirements documentation and presentations for the Executive leadership


• Trains, motivates, and supervises project team members and sub-contractors and influence them to take positive action and accountability for their assigned tasks.

Requirements

• Minimum of Bachelor's Degree in Engineering or related discipline


• PMP qualified or another Project Management Certification (PRINCE II etc.) desirable. Relevant management qualification or training.


• 4 - 5 years’ experience working as a Project Manager in the ICT industry or ICT Consulting.

Experience:

• Experience and in-depth knowledge of project management knowledge base and leadership skills for managing projects and the stakeholders involved are essentials


• Strong written and verbal communication skills to coordinate with team members and management and explain technical issues


• Analytical and problem-solving skills to handle any issues that occur during project completion


• Organization and time management skills to keep projects on track and within budget


• Excellent resource planning and task scheduling skills.