• Application Deadline: Fri, 6 Jan 2023 00:00:00 GMT
• Position: Telemarketers


• Job Type Full Time


• Qualification BA/BSc/HND , NCE


• Experience 1 - 2 years


• Location Lagos


• City Victoria Island


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Brief

• We are looking for enthusiastic 100 Telemarketers to generate sales either by cold calling or answering requests in a fast-paced environment.


• The ideal candidate must be friendly, persuasive, patient and cool-tempered to deal with customers and prospects.


• You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs.


• The goal is to promote business growth by expanding the client’s clientele.

Responsibilities

• Cold call people using a given phone directory to sell the Bank's products and services


• Answer incoming calls from prospective customers


• Use scripts to provide information about product’s features, prices etc. and present their benefits


• Ask pertinent questions to understand the customer’s requirements


• Persuade the customer to buy by demonstrating how products or services meet their needs


• Record the customer’s personal information accurately in a computer system


• Deal with complaints or doubts to safeguard the company’s reputation


• Go the “extra mile” to meet sales quota and facilitate future sales


• Keep records of calls and sales and record useful information

Requirements and Skills

• Candidates should possess NCE / ND / HND / Bachelor's Degree with 1 - 2 years work experience.


• Proven experience as telemarketer or similar sales/customer service role


• Proven track record of successfully meeting sales quotas preferably over the phone


• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems


• Excellent communication and presentation skills


• Proficient in English


• Skilled in negotiation and dealing with complaints


• Persistent and results-oriented


• Patient and able to handle customer rejection.