• Application Deadline:
• Position: Card Operations Intern (Intercom Team)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 year


• Location Lagos


• Job Field Administration / Secretarial  , Internships / Volunteering 
  

We are looking for Card Operations Interns who will be responsible for preparing, sorting, and dispatching cards to our customer’s through our delivery partners.



What You’ll Be Doing (Roles & Responsibilities)

• Receive card boxes from Secure ID


• Count the number of cards received and compare it with the data quantity(Ability to reconcile stocks or items).


• Each intern picks the states assigned to them and confirms using the name, address, and phone number, sorting according to regions.


• After confirmation, package the cards together and prepare them for the delivery partner


• Resolving customer complaints, and escalating issues, ensure resolution before closing conversations


• Tracking the status of cards delivered, yet to be delivered or in transit


• Communicate delivery issues with delivery partners

Requirements

• 1+ year of relevant experience


• Good verbal and written communication skills


• Computer literacy


• Proficiency in the use of Google sheets or Microsoft excel


• Attention to detail.


• Ability to come up with innovative ideas


• Applicants must have NYSC certificate


• Applicants must between the ages of 18 to 25

Benefits



Why join Kuda?



At Kuda, our people are the heart of our business, so we prioritize their welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• Pension


• Competitive annual leave plus bank holidays


• Group Life Insurance


• Health Insurance


• L&D Training