Job Description
We are hiring for the position of a Student Counselor. We are looking applicants who have strong administrative and sales experience with a positive attitude towards work, strong work ethics and good track record of achieving sales targets.
Responsibilities
- Sales – Converting clients
- Building and maintaining profitable relationships with key customers
- Overseeing the relationships with customers handled by your team
- Resolving customers complaints quickly and efficiently
- Keeping customers updated on the latest products in order to increase sales
- Meeting with managers in the organization to plan strategically
- Expanding customer base by upselling and cross-selling
- Reporting on CRM and generating reports as requested by manager
- Understanding key customer needs and addressing these knowing your competition and strategizing accordingly
- Act as conversion officer which means sending calls and emails, especially calls to clients to follow up with tuition fee payment
- You must take on additional or different duties when we ask you, to meet our reasonable business needs
Qualifications
- An Bachelors degree/HND in administrative related courses
- Working knowledge of all Microsoft Office applications
- 2-3 years of experience in similar capacity
- Residing within Ikeja or its environs.
- Knowledge of how to use standard office equipment, such as fax machines, phone systems, and copy machines
- Prior experience using spreadsheet software, including Excel
- Proven experience being able to multitasks
- Notable organizational skills and the ability to provide organization and structure that others can follow
- Strong communication skills and the willingness to make phone calls, emails, and other communications with clients
- Comfortable working independently when needed, or as part of a team
Salary: 100,000 Naira + Uncapped Sales bonuses
Working Schedule
- Monday - Friday 9am - 5pm
Start date: Immediate 17th January