The Head, Benefits Administration is responsible for planning, organizing and seamless processing of retirement benefits including retirement calculation, administering of retiree payroll and benefits counseling.
S/he will act as a liaison with the Pension Funds Custodians and also ensure that policies and procedures are administered in line with relevant circulars, regulations, and guidelines.
Job Responsibilities
Develop strategies to improve service delivery, enhance efficiency and reduce turnaround time in processing benefit applications
Supervise benefits processing in line with the regulatory guidelines and ensure prompt disbursement of benefit applications
Develop, implement, and monitor internal processes and procedures in line with regulatory guidelines
Liaise with examiners during annual regulatory inspections
Oversees member services and pension benefit counselling for active employees and retiree/participants in a payee status.
Coordinate retiree payroll activities with the accounting function i.e authorize the payment of withdrawals, refunds, retiree payroll, death benefits, and other disbursements
Liaise with affected stakeholders on the development and maintenance of a business continuity plan & risk register to ensure unforeseen exigencies are adequately covered
Job Requirements
Bachelor's Degree in Actuarial Sciences, Accounting, Banking / Finance or other business-related fields
Master’s degree and or MBA will be an added advantage
Minimum of 10 years of experience of which 8 years have been in financial services (preferably a PFA) and 4 years in senior management
Strong proficiency in MS Office and general computer use.
Ability to effectively manage competing deadlines for projects in a high-pressure work environment.