• Application Deadline:
• Position: Head, Operations


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 4 - 10 years


• Location Lagos


• Job Field Banking  , Finance / Accounting / Audit 

Overall Responsibility

• The Head, Operations is responsible for the oversight of the contributions, enrollments and client services units.


• S/he will define and set the strategic goals for team’s procedures and facilitate the acceleration and enhancement of operational efficiencies.


• S/he will also organize and oversee the provision of essential services and operational support.

Job Description

• Act as the main advisor on all issues relating to operational functions by keeping abreast of the latest developments ensuring the company maintains its competitive position.


• Develop and implement strategies, policies, and procedures to ensure that core operational functions achieve their business objectives in line with regulations.


• Set goals and objectives that align with the operational strategies for increased efficiency and productivity


• Analyze current operational processes and performance, recommending solutions for improvement when necessary


• Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives


• Ensure sustained relationships with relevant stakeholders towards the achievement of strategic objectives


• Oversee the timely rendition of regulatory returns


• Devise strategies to ensure growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize costs.

Skills and Knowledge Required for the Job

• Bachelor’s Degree in Actuarial sciences, Accounting, Banking/Finance or other business-related fields


• Master’s Degree and or MBA will be an added advantage


• Minimum of 10 years of experience of which 8 years have been in financial services (preferably a PFA) and 4 years in senior management


• Strong proficiency in MS Office and general computer use.


• Ability to effectively manage competing deadlines for projects in a high-pressure work environment.