Sales/ Admin Assistant with prior hands-on experience in this role is needed for immediate employment.
Job Responsibilities
Ensure prompt and timely after sales follow-up is carried out.
Establish and maintain relationships with key customers
Ensure prompt follow up on all customer complaint.
Ensure and maintain high quality standards by ensuring all Customer complaints are attended to promptly and with high levels of urgency.
Establishing, developing and maintaining positive trust relationships with customers to influence their decision-making process and ensure future sales
Reaching out to customer lead through cold calling
Resolve customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management.
Keep detailed records of all contacts, both potential and existing and constantly be on the lookout for new contacts within the healthcare field.
Seek regular informal feedback from customers
Updating the Daily and Weekly Prospect Reports
Any other duty as assigned by your supervisor.
Requirements
A Tertiary Degree is required.
1 - 2 years work experience.
Proven experience in warehousing, logistics and transport management.
Impeccable negotiation ability.
Use of Excel, knowledge will be an added advantage.
Ability to delegate tasks and follow through till completion.
Proactivity and use of initiative is required for this role.