• Application Deadline:
• Position: User Policy Strategist


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 7 years


• Location Not specified


• Job Field ICT / Computer  , Project Management 
  

In this role you will: 

• Understand the financial partner, card network and regulatory requirements around each of Flutterwave’s products. 


• Collaborate with key stakeholders (e.g. Product Managers, Engineering, Compliance , Risk Partnerships, Legal, etc) to evaluate the user policy requirements of new products being developed. 


• Design policy frameworks including rules, standards and procedures  for new and or  existing products, merchant categories, and users. 


• Evaluate existing terms of service to ensure they are aligned with our risk management strategies, controls, and partner requirements. 


• Think innovatively about undefined use cases around payments.


• Determine internal policies around onboarding and offboarding of merchants or users. 


• Work with the Transaction Monitoring, compliance and fraud teams to ensure our policies translate into controls and operationalize enforcement processes. 


• Articulate to senior management the impact of the policies you developed to ensure alignment with leadership. 


• Resolve product or financial partner roadblocks through thoughtful policies that drive confidence in Flutterwave’s risk management function. 

Required competencies and skills to be a waver

• 7+ years experience in payments at a card network, an acquiring bank or related payments technology company. 


• Demonstrable proficiency in risk, fraud, trust & safety


• Experience developing policies that govern user behavior 


• Strong project management skills


• Solutions based mindset when working cross functionally across various stakeholders


• Negotiating with product, engineering, sales and legal to ensure alignment.