Job Description
As a Head of Retail Operations, you will be a core member of the country senior management team. You will be working closely with the management team ensuring the retail targets are met.
What you can expect to be doing:
- Ensuring each regional Retail person (RS,RM and RAM) meets their objective: sales, installation, and repossession
- Creating plans with Retail team to meet targets
- Implementing marketing and sales strategies using the local retail team
- Suggesting changes to implementation plans
- Creating expansion plan with Managing Director
- Reporting on the performance of the retail network to the management team
What we are looking for:
- A degree in Marketing and Sales or any other related field
- Managerial and sales leadership experience with field and operation exposure
- Be willing to travel frequently
- Be an expert with the Microsoft Office Suite
- Have a valid driving license
- Leading a team is a second nature: You have had a lot of professional experience leading a team. Managing conflicts and people is something you love! You achieve success through others, can manage the activities of others to guide them to a common goal, without necessarily doing everything yourself.
- Strong communicator: It is easy for you to write reports and you raise issues when necessary.
- You live to meet targets: You love challenges, you are driven to reach target. Failure is never an option. You have shown in the past an ability to meet targets independently and as a leader. You take charge of the situation, and do not wait for orders to get things done.
- Experienced recruiter: You have built top performing sales team in the past and can show results.
- Deliver and expect the best: At BBOXX, we all want to deliver extraordinary work in order to bring the solar revolution.
- We also expect others to do the same. You should have stories when you over delivered in your career.
- Committed to amazing customer experience:
- Going the extra mile for the customer is natural for you.
- Strong solid business sense: you are highly analytical, grasp the numbers and their meanings, and plot appropriate course of action
- Excellent verbal communication, listening and phone skills
- Good motivational skills and enthusiasm
- Experience in project management
- Strong understanding of the solar market and dynamics
- Strong customer focus
- Ability to show understanding to customer need.
Bonus experience if you have it:
- Financial Analytics Skill
- Unit Economics
- Experience leading teams in South and Northwest Nigeria