• Application Deadline: Sun, 15 Jan 2023 00:00:00 GMT
• Position: Customer Retention & Customer Experience Coordinator


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 2 years


• Location Lagos


• Job Field Customer Care 
  

The customer retention agent is responsible for engaging customers to obtain feedback on services and understand their behavior ( lifestyle, preferences, etc), and win back lost customers.

Expected Key Results;

• Customer Engagement


• Increase customers satisfaction


• And any other duty assigned by the manager

Educational Qualifications & Functional Skills;

• Minimum Requirements: B.Sc/ HND in any discipline


• Minimum of 1-2 years experience in customer’s service.

Other Requirements;

• Customer Focus


• Result Oriented


• Excellent Communication and listening skills


• Team Player


• Hard Working


• Accountable


• Self Motivated

Salary: N80,000 - 100,000