Job Description
The General Sales Manager must be able to :
- Oversee sales and marketing activities to achieve corporate revenue goals.
- Evaluate performance of sales team and provide appropriate feedback.
- Respond to escalated customer complaints in a timely manner.
- Develop new sales techniques for business growth and profitability.
- Understand customer needs and suggest changes in products to meet these needs.
- Address customer inquiries about products and services offered.
- Identify potential customers and build strong relationship with existing customers.
- Provide excellent services and ensure customer satisfaction to build business.
- Represent company brand in sales conferences and trade shows.
- Assist customers in selecting the right products based on their needs and specifications.
- Identify selling strategies and opportunities to increase revenue.
- Evaluate current sales processes and recommend improvements.
Qualification & Requirement
- 6 - 7 years of proven experience of sales in a HR/Outsourcing firm is mandatory
- Bachelor’s degree in business administration or related field.
- Experience in planning and implementing sales strategies.
- Experience in customer relationship management.
- Experience managing and directing a sales team.
- Excellent written and verbal communication skills.
- Dedication to providing great customer service.
- Ability to lead a sales team.