Job Description
- Develop, implement, and review operational policies and procedures.
- Assist HR with recruiting when necessary.
- Oversee budgeting, reporting, planning, and auditing.
- Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
- Establishing maintenance and staff schedules.
- Hiring, training, and monitoring staff.
- Identify and address problems and opportunities for the company.
- Investigating complaints and resolving conflicts.
- Planning and overseeing renovations, maintenance, repairs, and services.
- Handling clerical and administrative tasks and filing taxes.
Qualifications and Skills
- Degree in Business Administration or relevant field
- A minimum of 3 years’ experience in an operation management or a similar role.
- Excellent organizational and leadership skills
- Fluency in English; knowledge of other languages is a plus
- Outstanding communication and interpersonal abilities
- Thorough understanding of diverse business processes and strategy development
- Excellent knowledge of MS Office, databases and information systems
- Good understanding of research methods and data analysis techniques