• Application Deadline: Tue, 10 May 2022 00:00:00 GMT
• Position: IT Support Staff


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field ICT / Computer 

Job Description

• We are looking for a IT support who can double as an staff junior software (Laravel) developer providing technical support and ensuring the whole company runs smoothly with good understanding of how to provide end-user support and comfortable with both front and back end programming.


• You will be responsible for providing end-user support to the staff of the organisation, managing its infrastructure both and developing web application, ensuring the responsiveness of applications, writing clean code and scalable algorithms.

Responsibilities

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners


• Monitoring and maintaining computer systems and networks


• Responding in a timely manner to service issues and requests


• Providing technical support across the company (this may be in person or over the phone)


• Setting up accounts for new users


• Repairing and replacing equipment as necessary


• Testing new technology


• Developing front end website application.


• Ensuring responsiveness of applications.


• Seeing through a project from conception to finished product.


• Designing and developing APIs.


• Meeting both technical and consumer needs.


• Staying abreast of developments in web applications and programming languages.


• End-user support


• DB administration


• Active directory management


• Network device management

Requirements

• The candidate must be a B.Sc. graduate with either of the following disciplines: Computer Science, Information Technology or any other related course.


• Good understanding of ITIL in principle particularly in the Service Operation space, covering Service Desk, Incident Management, Problem Management and Knowledge Management.


• Good knowledge of desktop operating systems (Windows) and associated hardware and software (MS Office, MS Project, Visio) necessary to install and support users from an operational perspective.


• Passionate about customer service and ability to handle challenging customer conversations.


• Strong organizational and project management skills.


• Proven Laravel developer with at least 1-year experience.


• Proficiency in fundamental front end languages such as HTML, CSS and JavaScript.


• Proficiency in server-side languages such as Python, Ruby, Java, PHP and .Net.


• Familiarity with database technology such as MySQL, Oracle, and MongoDB.


• Excellent verbal communication skills.


• Good problem-solving skills.


• Attention to detail.