Job Description
Our Client in the Quick Service Restaurant Industry requires a Restaurant Operations Manager to join their team.
Responsibilities
- Manage all restaurants under your supervision.
- Ensure that all restaurant managers deliver superior services to customers.
- Plan and develop customers loyalty programs.
- Working with the production department to plan new and update existing menus.
- Plan and develop the overall restaurant marketing strategy.
- Constant competitors survey.
- Advise management on restaurant related matters.
- Constant training of all restaurant staff
- Evaluation of restaurant staff performance
- Estimate consumption, forecast requirements and maintain inventory
- Oversee the management of restaurant supplies
- Timely report of outlets sales performance and other necessary matters to the management.
- Monitor operations and initiate corrective actions
- Implement innovative strategies to improve productivity and sales
Requirements
- First Degree in Hospitality Management or any other related field with 5-10 years’ similar work experience in the Quick Service Industry.
- Extensive food knowledge.
- Computer literacy.
- Strong leadership, motivational and people skills.
- Good financial management skills.
- Critical thinker and problem-solving skills.
- Team player.
- Good time-management skills.
- Great interpersonal and communication skills.