Participates in the recruitment, selection, and training of staff
Supervise and schedule food and beverage staff
Ensure customer satisfaction
Resolve customer complaints, as well as internal conflict among staff
Order and maintain inventory control costs
Oversee food service, and act as an expeditor, when necessary, to ensure the timely movement of completed food orders from the kitchen to the customer table
Requirements
Bachelor's Degree in Business Administration or Hospitality is advantageous.
1 - 2 years work experience.
Completion of a food service administration, hotel, or restaurant management course is an asset
Excellent customer service skills
Good communication skills
Leadership skills
Proven human resource management skills such as training, motivation,
Excellent organizational skills
Must be of legal drinking age if working in a licensed facility
Knowledge of the products, services, sectors, industries, and local area
Proven experience working as a supervisor in the hospitality industry.