Human Resource/ Relationship Manager at Estate Giant

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
31210
Job Views
98

Job Description



A Real estate company is currently looking for an experienced and self-driven Human Resource/ Relationship Manager to join our team!


Requirements/skills



  • HND/BSC Degree in a relevant field with 2-3 years’ experience in a similar role.

  • Solid knowledge of office procedures

  • Proficient in basic computer skills (MS Office Tools, Google Tools)

  • Ability to deliver high-quality work under tight deadlines

  • Building positive relationships with customers

  • Assisting with generating new business

  • Identifying opportunities for greater profits Proven experience as a Client Relationship Manager

  • Knowledge of customer relationship management (CRM) practices

  • Experience in sales or customer service is preferred

  • Problem-solving attitude

  • Excellent communication skills

  • Aptitude for fostering positive relationships

  • Teamwork and leadership skills

  • Customer-oriented mindset

  • Strong organization skills

  • Entrepreneurial skills

  • Detail-Oriented

  • Process-oriented


Job Role:



  • Manage the HR function in the organization

  • Drive business growth and strategy development

  • Lead and manage a team to achieve business targets.

  • Prepare regular reports on expenses and office budget

  • Prepare reports and presentations with statistical data, as assigned

  • Recruit and groom talents for optimal performance

  • Understand customer needs and develop plans to address them

  • Identify key staff in client companies to cultivate profitable relationships

  • Resolve customer complaints quickly and effectively

  • Forward upselling and cross-selling opportunities to the sales team

  • Promote high-quality sales, supply, and customer service processes

  • Aim to preserve customers and renew contracts

  • Approach potential customers to establish relationships

  • Gain solid knowledge of competitor


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