Job Description
Job Brief
We are looking for an experienced and passionate Restaurant Supervising Manager to join our team. As a Restaurant Supervising Manager, you will take a variety of responsibilities and duties such as supervising the activities of the restaurants under your direct supervision, supervise the restaurants marketing strategies, overseeing food quality and entire customer service attitudes of your team.
Responsibilities
- manage and oversee the entire restaurant operations in conjunction with your team & deliver superior customers services.
- Ensuring customers satisfaction, plan and develop customers’ loyalty programs and strategies in liaison with marketing department to improve profitability.
- Organize and supervise shifts of your restaurant managers and nurture a positive working environment.
- Manage and lead staff training and evaluate staff performance in conjunction with learning and development manager.
- Estimate consumption, forecast requirements and maintain inventory.
- Manage restaurant supplies, control costs and minimize wastes
- Monitor operations and initiate unbiased corrective and disciplinary actions
Requirements and Qualifications
- BSC or HND holder in any field
- Experience as a customer service personnel with extensive food knowledge
- Experience as a Restaurant Manager or similar role is an added advantage
- Strong leadership, motivational, people skills and a team player.
- Good financial management skills and a Critical thinker with problem-solving skills
- Great interpersonal, time-management and communication skills
Age: 28 - 40 years
Salary: Attractive and negotiable
Other packages;
- Duty lunch
- Adequate medical service (HMO) and/or retainer ship