• Application Deadline: Fri, 20 May 2022 00:00:00 GMT
• Position: Front Office Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 4 years


• Location Rivers


• City Port Harcourt


• Job Field Administration / Secretarial 

Job Description

• We are seeking an experienced Front Office Manager to join our growing organization.


• In this position, you will be responsible for supervising the support staff, managing all front-end duties, and providing excellent customer services to our clients.


• The ideal candidate for this role must be cordial, informative, and welcoming to visitors, and be able to handle enquiries, complaints, reservations, and secretarial activities.

Responsibilities

• Manage the daily/weekly/monthly agenda and arrange new meetings and appointments


• Prepare and disseminate correspondence, memos and forms


• File and update contact information of employees, customers, suppliers and external partners


• Support and facilitate the completion of regular reports


• Develop and maintain a filing system


• Check frequently the levels of office supplies and place appropriate orders


• Document and prepare reports for office expenses


• Professionally address complaints and concerns with quality customer service skills


• Answer phone inquiries, direct calls and provide necessary information as appropriate


• Oversee and manage support staff


• Maintain office equipment such as photocopier, fax machine, etc.


• Monitor front desk and ensure all employees comply with all standard office procedures


• Oversee mail deliveries, packages, and couriers


• Create, organize, and maintain schedules for the organization


• Assist in planning company events, meetings, and employee team building activities or special projects as needed.

Requirements

• Bachelor's Degree / HND qualification with 2 - 4 years of work experience.