• Application Deadline: Wed, 4 May 2022 00:00:00 GMT
• Position: Data Centre Sales Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 

Job Purpose

• The Purpose of this Job is to Identify, Profile, Prospect and Acquire Data Centre(DC) Customers for Airtel, either as fresh customers or porting customers from competition and a critical requirement for achieving Airtel Business Revenue aspiration from selling DC Collocation & Cloud Services.

Key Responsibilities

Responsible For Developing and Executing The DC Sales Strategy for Airtel Business:

• Develop Overall DC Sales Strategy for Aggressive Acquisition of DC customers across Nigeria


• Develop Solid DC Sales Pipeline for Self and Team Follow Up


• Ensure 70% conversion of prospect to customers


• Secure opportunities to run presentations of Airtel DC collation services to the target audience i.e. corporates and SMEs


• Identify Relevant Collaborations & Events that provide opportunity to showcase DC services to potential customers


• Leverage existing sales channels that currently sell GSM, E1 PRI, Fixed Internet and VAS, for sales of DC collocation services


• Upsell & Cross-sell DC services to existing customer base

Responsible For The Development of Airtel DC Channel Partner Programme:

• Develop Special Channel Partner Programme for DC sales on a mass scale nationwide.


• Recommend Incentive Programmes for Channel Growth


• Develop Channel Expansion Programmes for acquiring Partners with IT sales experience & minimum trading capital nationwide.

Responsible for Gathering Intelligence on Competitor Activities in The DC Sales Space and Proposing Pre-emptive Counter Measures:

• Monitor the activities of competition and develop or recommend counter measures to win competition


• Track and Reporting all DC activities by Competition and special promotional activities that may impact sales

Responsible for The Day-to-Day Management of All DC Related Customer Enquiries and Complaints From Managed Accounts:

• Attend to all daily DC related customer enquiries and complaints, especially from managed account.


• Liaise with Support teams to ensure prompt and adequate resolution of all DC customers’ complaints

Responsible For Tracking Daily, Weekly & Monthly Reports on all KPIs i.e.:

• Submit Daily, Weekly and Monthly Sales Reports


• Track Daily Performance at all levels i.e. individual, and group performances


• Focus all individual and team activities on ensuring that DC sales KPIs are met and on track on daily basis

Collections & Debt Management:

• Encourage customers pay their bills timely.


• Reduce debt portfolio and account churn.


• Follow up with respective Service Executives and Finance to ensure bills are delivered and payments received promptly.

Educational Qualification, Experience & Competencies

Education and Certification:

Must Have:

• A University Degree.

Work Experience:

Must have:

• 5 years minimum preferably in Telecoms


• 3 years’ experience in managing Key Accounts.

Skills and Competencies:

• Time Management, Product Knowledge, Technology Savvy, Negotiation Skills


• Experience in Enterprise Technology Sales (DC Sales will be an added advantage).