Job Description
- Application Deadline: Thu, 12 Jan 2023 00:00:00 GMT
- Position: General Manager (Head of Business) Operations
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 5 - 10 years
- Location Abuja
- Job Field Administration / Secretarial 
- Salary Range ₦200,000 - ₦300,000/month
We are looking for an experienced and passionate Restaurant General Manager to join our restaurant team.
As a Restaurant General Manager, you will overtake a variety of responsibilities and duties such as restaurant marketing strategies, recruiting and hiring restaurant staff, training, overseeing food quality, overseeing outlet managers , carrying out operational procedures, developing menus as well as well as ensuring restaurant guests are properly managed.
Job duties and responsibilities
- Manage and oversee the entire restaurants operation
- Deliver superior guest services
- Ensuring guest satisfaction
- Plan and develop guest loyalty programs
- Plan new and update existing menus
- Plan and develop the overall restaurant marketing strategy
- Participate at local food events
- Respond efficiently to customer questions and complaints
- Organize and supervise shifts
- Manage and lead staff
- Hire new employees
- Training and evaluate staff performance
- Estimate consumption, forecast requirements and maintain inventory
- Manage restaurant supplies
- Control costs and minimize waste
- Nurture a positive working environment
- Monitor operations and initiate corrective actions
- Implement innovative strategies to improve productivity and sales
Job requirements and qualifications
- 10 years of experience as a Restaurant General Manager or similar role
- 5 years of experience customer service management
- Extensive food and beverage knowledge
- Computer literacy
- Familiarity with restaurant management software
- Experience in event planning
- Strong leadership motivational and people skills
- Good financial management skills
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skill
- Culinary/catering school diploma
- Degree in Business Administration or related field
Note:
- Must be based in Abuja as only Abuja candidates will be considered
- Male only (for gender balance)
- Must be 40 - 45 years of age.
- If you do not meet the above criteria do not apply.