• Application Deadline:
• Position: Application Support Officer (Intern)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Graduate Jobs  , Internships / Volunteering 
  

KEY RESPONSIBILITIES

• Client onsite support for all Sysserve's application


• Complete understanding of our products and services


• Investigate and resolve clients' issues or complaints


• Participate and serve as a liaison for the support team


• Conduct training sessions for clients on technical and product issues


• Managing product inquiries from clients


• Clean and prepare data for use


• Interpret data generally by/for client

REQUIREMENTS/SKILLS

• Good communication/relational skills


• Ability to work and adapt in a fast-paced tech environment


• Ability to work onsite and remotely


• Intimate knowledge of an organization's computing systems


• Ability to explain complex ideas to those with limited IT and systems knowledge


• Exceptional verbal and written communication skills


• Listening ability and patience


• Extraordinary customer service and relationship management experience


• Critical thinking skills

N/B: FOR GRADUATE INTERN / CORPER